Why we’re prioritizing on-site onboarding
There’s something irreplaceable about being in the room. While remote sessions are convenient, being on location lets us see how teams actually work. It gives context. It helps us configure the platform in ways that make sense for their real-world environment—not just the way it looks on paper.
That’s why we’re putting more focus on in-person onboarding for new AMAS.aero users. It’s about:
- Building stronger platform adoption from the start
- Gathering practical feedback that improves the setup
- Fine-tuning workflows to fit actual operations
What the Harrods team had to say
It’s always great to get direct feedback—and the Harrods Aviation team had some kind words after the session:
“Thanks again for the great training session last Friday. It was really helpful and good to finally meet you in person.”
— Sai Jaiprakash, Business Application Engineer
“We found the training very useful and informative. Thank you for your patience in explaining certain areas. We look forward to working with AMAS.aero, and if you’re in the area, please feel free to visit us again.”
— Shernaz Carney, Base Manager
A platform that adapts to your operations
At AMAS.aero, we’ve built a system designed by aviation professionals, for aviation professionals. But every operator is different. That’s why we don’t just provide a platform—we help teams shape it to fit their reality.
For Harrods Aviation, that meant adapting modules like audit planning and non-conformity tracking to their internal processes. On-site sessions help us do that faster and with fewer assumptions.
Takeaways for aviation teams considering AMAS.aero
Thinking about onboarding with us? Here’s what you can expect from an on-site setup:
- A deeper understanding of your team’s needs from day one
- More relevant configuration of platform tools and workflows
- A smoother learning curve for your staff
- A collaborative approach that values your input
Final thoughts
We’d like to thank the Harrods Aviation team for the warm welcome and thoughtful engagement during our visit. Onboarding isn’t just about software—it’s about people, context, and building tools that actually help. We’re excited to see what’s next.
